Amazon customers can also check up on their account security by visiting appropriate links here. The FTC recommends that if members of the public receive such calls, they should hang up, check their accounts for potential theft, and report the call to the business that the caller was impersonating.įor the record, Amazon would not call customers asking for sensitive personal information, according to the company. Then, they’ll give you the “Amazon Support” phone number and tell you to immediately call if you didn’t make that purchase. 24 hour You can contact our amazon prime customer service department at 1-85 phone number.You can. Now, some scammers are pretending to be popular online shopping websites, phishing for your personal information.įor example, you get a call from someone who claims to be with “.” (Spoiler alert: they’re not really from Amazon.) The voice on the phone will say that your credit card has been charged a large amount of money for some order. The information in this book will help you figure out your new favorite way to get your problems addressed by the companys representatives.You can buy online, chat, or call (850) MY-Amazon (85), 7 days a week from Central time.
Amazon Channels costs 4.9914.99/month for Prime members. You don't need a cable or additional apps and you can cancel anytime. One of their favorites is to pose as a business or government official to pressure you into sending them money or personal information. With Amazon Channels, you can watch your favorite shows and movies from HBO, SHOWTIME, and STARZ channels. Hewlett-Packard: Call 1-80 and keep pressing 0 (this takes a while). Scammers love to use the same old tricks in new ways. Google: Call 1-85, press the numbers for your product type, and wait. This type of scam is known as a “business imposter scam,” according to the U.S. Amazon investigates these complaints and will takes action, if warranted.”
In a statement emailed to Snopes, Amazon said, “Any customer that receives a questionable email or call from a person impersonating an Amazon employee should report them to Amazon customer service. The scammers, per the reports, were attempting to get customers to give over personal or account information so that they could steal their money. The scammers called people’s phones, saying they have large balances on their Amazon Prime accounts.
Each profile in your household can choose up to 10 numbers for their Alexa-to-Phone contacts list. To report a suspicious e-mail, please forward the e-mail to and then delete it. Please do not click on any links on such emails. If you cant find a matching order, the e-mail you received wasnt from. You can place outbound calls to most mobile and landline numbers in the U.S., UK, Canada, and Mexico. If you received an e-mail regarding an order you dont recognise, please check Your Orders in Your Account. In early December 2020, social media users and various news outlets reported that members of the public have been targeted by scammers posing as Amazon representatives. As you make phone calls, Alexa automatically adds the phone numbers to your Alexa-to-Phone contacts list.
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